FAQ

How long does shipping take?

Orders are processed within 1-2 business days and typically arrive within 5-7 business days, depending on your location.

 

What is your return policy?

We accept returns within 14 days of delivery on unworn items in original packaging. See our Refund Policy for full details.

 

Is MYSO jewelry hypoallergenic?

Most of our pieces are designed with nickel-free and lead-free materials. Check each product page for specific material details.

 

How do I care for my jewelry?

Avoid contact with water, perfume, and lotion. Store pieces separately in a dry place to prevent tarnishing.

 

Do you ship internationally?

Yes, we ship worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.

 

How can I contact you?

Reach out anytime through our Contact page and we'll get back to you within 24-48 hours.